Refund Policy

7-Day Money-Back Guarantee

We want you to be confident in your Strong 8K IPTV subscription. If you are not satisfied with the service, you may request a full refund within 7 days of your subscription activation date, no questions asked.

How to Request a Refund

To request a refund, please contact our support team within the 7-day window using either of the methods below. Please include your order details (name, email address used at checkout, and plan purchased) so we can locate your subscription quickly.

• WhatsApp: +44 7988 594670
• Email: support@strong8kiptv.uk

Refund Processing Time

Once your refund request is confirmed, we aim to process refunds within 3–5 business days. The time it takes for the refund to appear in your account may vary depending on your payment method or provider.

Eligibility

The 7-day money-back guarantee applies to new subscription purchases. It does not apply to:

• Subscriptions where the 7-day window has already passed
• Free trials, which are not a paid purchase and are therefore not eligible for a refund
• Accounts found to be in breach of our Terms & Conditions

Renewals

Refund requests for subscription renewals are considered on a case-by-case basis. If you do not wish to continue your subscription, simply let it expire — we do not use automatic recurring billing, so no action is required to stop future charges.

Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Refund Policy, please get in touch: